Important Notice.

TCV is a marketplace where multiple sellers bring their products to be listed, and when trading on TCV, you will use a tool called MyTCV to communicate with them.
Transactions that do not use MyTCV (e.g., transactions made by contacting the vendor directly) are not eligible for support.
However, sellers who engage in such conduct are doing business in violation of the terms and conditions, and we would like you to contact support if this is the case.
In some cases, they may be able to take some action in response to your distress.